A few of our happy clients, we pride ourselves on service quality!
David R. Brighton, MI
The Viperspace team has been the answer for our IT/systems solutions for the past 10 years. This business relationship has afforded our business the ability to realize focused, cost effective systems solutions that were delivered and integrated with a speed and operating flexibility that remains impressive. Their value proposition has consistently been unmatched by other providers.
Our Viperspace support team possesses the ability to move from offering sensible senior management advice and counsel to implementation at the operator's pulpit with great effectiveness. As our business partner, they fully understands our need to stretch IT dollars without compromising the integrity of the system. They are fully qualified to provide counsel on a variety of business hardware solutions (office and shop floor), network integrity and security, communications and management reporting systems.
Recently, our Viperspace team was asked to quote on programming for a project at our corporate office. Not surprisingly, they were the successful bidder and the project is progressing smoothly. I would not hesitate to recommend Viperspace to my closest colleagues.
Tim C. South Lyon, MI
I worked with the Viperspace Team over the last 3 years while they provided products and managed services to our organization. During that time, I saw them conduct site surveys, coordinate system design activities, installations, testing, training, start-up support, troubleshooting and documentation. They facilitated the design, implementation and acceptance support for hardware solutions. In short, they consistently delivered comprehensive solutions that met the operations technical needs.
What is more impressive is “How” they performed as a trusted consultant. Our dedicated Viperspace professional fit into our working environment and had a professional working attitude. He ensured the following: that everyone knew what was to be delivered; that bugs were fixed quickly; that all work processes were clear and suitable for the task at hand; and, that should the scope of the work suddenly change the client knew what happened and the impact of the change in terms of time to completion, cost and project management. They worked at maintaining excellent communications channels between them and us, the client. The Viperspace Team always delivered the project and then made sure we were happy with what had been delivered.
It is said that finding a knowledgeable systems consultant is the easy part, but finding one that assesses and then fits within your culture so they may successfully deliver a product or managed service is the much tougher part. Adam Ungelbach (through Viperspace) is the consultant that can deliver ALL aspects.
In summary, I highly recommend Adam and the Viperspace team to any small or mid-size company requiring systems / technology solutions.
Thomas C. New Hudson, MI
In addition to being experts with high integrity who provide great value for the computing products they sell and service, Viperspace is also very easy to work with and produces great creative results in a timely manner.
As an IT administrator, I could always depend on Viperspace for the perfect solution to our PC and server hardware and software needs.
Jeremy M. Lake Orion, MI
I have worked with Adam and his team for the last 6 years. He has set up 2 complete servers for us and handles all of our IT needs including hardware and software. Adam consistently goes above and beyond what is expected of him and helps us with anything we need related to IT, even when it's not something he set up or is responsible for.
As our company has grown Adam is always looking out for where we need to be 2-3 years ahead of time. Adam is a pro and a pleasure to work with. I wish more vendors were like him and I would highly recommend him to anyone looking for a great IT comapny!
Brian L. Brighton, MI
The Viperspace Team provides substantial service to every client, by executing a high standard of professionalism. They carry a positive attitude and excellent communication skills. They perform their services accurately and in a timely manor, meeting the requirements of the client.
They provide a trouble free work environment as well as being straightforward to work with. Our Viperspace Engineer is always enthusiastic about learning new developments in technology and demonstrates a passion for his work, allowing him to offer the best solutions in any scenario.
Eric R. Brighton, MI
The Viperspace Team was fantastic to work with! When working with our primary rep Adam, I found him as a person with great education & deep experience of IT solutions. Always very professional and quick to respond to any of my questions or concerns. Adam consistently delivers a high quality of work and I've always had the pleasure of working with him & his business.
Haytham O. Walled Lake, MI
The Viperspace Team has performed service on my computers and I've purchased hardware from them as well. I find them to be highly knowledgable and professional consultants. I look to them for all computer-related concerns I have.
Steven Z. Brighton, MI
Viperspace, provides a high level of service usually only available to big companies ... and rolls them out in a affordable way to the common business community. Need to get your network working effectively? Call Viperspace!
Kathy M. Lake Orion, MI
Our business has been around for 45 years in Oakland County.
We have tried to remain on the cutting edge of technology throughout the years, and have worked with several IT firms and consultants since we first computerized in 1986.
We have never been more satisfied than we are now, with Viperspace as our IT support company.
We have been with Viperspace since 2007 and they have been our trusted advisor as we went from a 5 computer office to a 30 computer network. Adam Ungelbach, our primary technician, has proven to be incredibly knowledgeable in the field of IT and we have come to rely heavily on his insight and advice over the past years. He is readily available when questions or problems arise and exhibits a real talent for explaining issues and solutions in terms that we can understand. He also has a great sense of humor that comes in handy during server installations!
The Viperspace Team has a keen sense of our hardware needs and seems to always hit the mark with their recommendations. We recently purchased a 3D Landscape Design software package that kept choking on my old work station. Adam examined the software requirements and chose a machine that is more than simply adequate to run this program. It has made a world of difference and our resulting 3D presentation was a large factor in us being awarded a $250,000 project. Rather than push us to purchase hardware that completely exceeds our needs, he keeps an eye on our growth pattern and chooses the best option for now and the near future.
When Adam installs a system, he educates us so that we become able to use it to its full potential. He has a way of explaining technical issues in a manner that is understandable. And he is incredibly patient as we go thru our learning curve. Even when I have had to ask the same question multiple times, he sticks with me until I master the process. He is very easy to work with.
Recently, one of our new HP desktops had a hard drive go down. With our 24 hour on-site warranty service, we were up and running within a day. When the HP Technician came to replace the hard drive, he commented on how well-designed our system is and what a good job our IT person is doing in providing a mirrored hard drive configured for just such an emergency. Thanks to Adam’s well thought out configuration, our GM lost no data and was able to resume his work promptly.
More than once I have emailed Viperspace support, sometimes after hours, regarding an issue that I could not figure out. My requests are acknowledged promptly and a solution is always created. Adam is relentless. I appreciate his willingness to go to any lengths to achieve what we want our system to do for us. Once he joined a conference call with a software company for me. Although our issue was not Adam’s responsibility, he spoke with the company representative and solved the problem within 5 minutes after the rep and I had been struggling for over an hour.
I would highly recommend the Viperspace team to any company who wants to grow, stand out among the competition, and maximize the potential of their company.
Gary W. Whitmore Lake, MI
Viperspace handles all of The Courant Newspaper's computer needs. Personable, fast and a great value I would highly recommend Adam and his crew for any computer work!
Nick L. San Francisco, CA
The Viperspace Team and I worked together on a number of VoIP implementation projects, all of which could not have gone smoother. This was due to the easy going personality which compliments the impressive technical expertise from our Viperspace engineers.
None of the opportunities they sent me had to connect with my firms IT Department, because they were already in more than capable hands. Their growing business is reflective of their commitment to their customers, and I look forward to working with Viperspace in the future.